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Don't Do It! (Yet)
New Software from your Friend Mr. Bill at Microsoft

Edwin P. Morrow, CLU, ChFC, CEP, CFP®, RFC®

Microsoft has finalized the code for its next release of Microsoft Office 2007. Larger corporate customers will be able to get their hands on a download of Office Small Business 2007 in December. However, smaller businesses and individual users will have to wait until early in 2007 to buy a boxed version of Word, Excel, PowerPoint, Outlook and the other members of the Office 2007 family. The consumer editions of Microsoft Office 2007 are expected to hit stores in spring, in step with the Microsoft's new Vista operating system.

You'll be paying. Not only will Office 2007 take a lot of time to get used to, it will cost you money. There will be eight levels of release, each at a different price level. The Interface (the way you use and move around the various programs) will be dramatically changed. Gone are the toolbars, drop-down menus, side-of-the-window Task Panes and the customization features you've been accustomed to using regularly. The features are still there, merely rearranged. You will need to re-learn tasks, and may want to attend a new training program – offered by Microsoft as well as third party vendors. Your total cost may range from $4,284 for a solo practitioner to $45,840 for a 15 employee firm. (see chart )

First Look. We've examined the final production version of Office 2007, released to software developers and computer manufacturers who bundle their new models with Microsoft software. For more than a year, we've been following the development, with pre-release reviews by industry publications, and slide shows from Microsoft. We have also tested rough-draft versions of Word, Excel, PowerPoint and Outlook. In fact, this article was edited in Word 2007, but we must save it in Word 2003 format to be compatible with editors and printers.

Installation. Placing the new Office 2007 Suite onto each system took us about 10 minutes on a fast Windows XP computer. You're allowed to install Office 2007 software on two computers for your personal use. The user license agreement makes you agree that you will download updates whenever Microsoft deems necessary. Also at any time, Microsoft may now verify your license key to make sure that you're not using pirated software.


Don't steal from Mr. Bill!


The updating of the new programs is important because each prior round of Microsoft Office versions has experienced more post-installation development needs – otherwise known as "bug fixes." You can expect frequent messages as you open up your computer to install new updates.

Space Required – Yes, the new version of Office 2007 will require more hard drive space. But not so much as to be likely to cause a problem for you. Before conducting the installation Microsoft says it will check the hard drive and verify that adequate space is available.

A New Appearance. Once you open each new Office 2007 application, you'll be greeted by a dramatically different new interface. Office 2007's major programs each organize features into a Tab or "Ribbon" structure, rather than the familiar drop-down menus and dialog boxes. The fresh face of Office takes some time to get used to, but it also surfaces some useful tools that have been long buried within the dialog boxes.

All the internal menus will change and familiar icons will be will be replaced by a "ribbon" bar that goes across the top of each program, containing various smaller icons – replacing the tool bars. What does this mean for you? Your customary way of creating documents, spreadsheets and presentations will be gone. You'll have to re-learn how to do those jobs – and for you that means time, and your time means money.

Revised File Structure. Another big change to Office is its new XML-based files, which squeeze more data into fewer kilobytes. However, as with the release of Office 1997, you won't be able to open a file in the new format immediately when using earlier versions of the programs. This could cause grief if you have the new software but need to share work with people who haven't upgraded their computer with Office 2007. It is obvious that one of Mr. Bill's objectives is to force all the world's computer users to purchase or upgrade to legal copies of Office 2007.

The 2007 applications let you save backward-compatible files, but not by default. Those running, say, Word 2003 that need to open Word 2007 DOC file that you send to them, will first have to download a one-time Microsoft Compatibility Pack.

Macro Problems. We're glad that you'll be able to run all of your familiar Office 2003 programs side by side with the new Office 2007 apps, with the exception of Outlook, on the same hard drive. This would be useful if you want to compare, say, how a macro was created in 2003. Unfortunately your smoothly working Office 2003 Macros will have to be reconstructed in Office 2007. These costs are not included in the chart I have provided. If you have done a lot with Word or Excel macros this will be a major time waster for you. Microsoft says the result will be better – but initially it will take more of your time.

Outlook 2007 will totally replace your prior versions – and you will have to adjust quickly. If you frequently synchronize Outlook with your PDA, Blackberry or Treo – it may not function as before, until those developers revise their synchronization routines.

New Style Sheets. Office 2007's other notable features include a strong emphasis on style templates, with the ability to preview on the fly changes made to fonts and graphics. There are more options usually offered by top-end desktop publishing software for dressing up documents with charts, diagrams, and pictures. Microsoft is becoming a stronger competitor to other publishing programs.

For instance, new shortcuts for analyzing information within Excel let you display patterns of data as a colorful heat map. Will this feature be of benefit to financial advisors? Not likely. There's new support for blogging within Word, useful provided you are a committed Internet blogger. Outlook gets deeper search and task management abilities in addition to SMS text messaging. Do you send, receive and store lots of text messages generated by the cell phones of your clients or friends?

Improved Security. Microsoft Office 2007 claims that it features easier-to-manage overall document security. This is important, since every year their customers face far more SPAM and other objectionable e-mail plus identity theft intruders.

New Document Format. The way that documents from all the Microsoft Office programs will be saved and then re-opened will be changed. You can expect it will be better, and perhaps safer as Microsoft promises, but different, and that may still slow down your usage for a while.

Summary of Changes. If you were just getting started with Office, you'd definitely prefer 2007. However, experienced users will find the learning curve is likely to be time-consuming, frustrating and steep.

When to Install Office 2007. Unless you want bragging rights in your personal or business neighborhood – postpone installation for a while. There are several reasons: training sessions may be offered locally on a cost effective basis. Bugs will be encountered by other users and Microsoft will get them fixed.

Check with your key vendors. This especially includes your broker dealer. If they don't want you to move right away to Office 2007 by all means don't do so. They may have valuable or even critical reporting or operational tools that haven't been updated to work with Office 2007. Also, any vendors that use Microsoft for documents (Word) or calculations (Excel) or display (PowerPoint) will have to alter their programs to accommodate Mr. Billl's newest version – and that includes the last minute "bug" fixes.


A New Vista for You


But the most dramatic change will be Microsoft's new Operating System which is due for release in spring of 2007. It was first announced in April 2002 as "Longhorn" that would roll out later that year. As timetables were extended, the name was changed to Vista and the scheduled release postponed to 2005. The new operating system replaces Windows and is called, "Vista." This new Vista has supposedly been "optimized" for Office 2007 – and vice versa.

Vista replaces Windows XP and Windows Net. It requires more hard drive space, really likes a fast hard drive to load larger programs swiftly, and it requires more RAM (memory). Most especially it needs to be running on a fast computer processor, because it has many more functions – most of which you'll never see or use.

New Processor Requirements. Microsoft recommends a minimum level of processor power. But if you want blazing performance you'll need a faster system and more memory. Unfortunately this will mean some of your computer systems have just now reached their life expectancy – perhaps much earlier that you had thought they might.

You Can't Upgrade Hardware. Technically you can upgrade old equipment – swapping motherboards and installing new processors or more RAM chips – but it isn't cost effective. You have to pay retail price for the components, plus labor for the retro-fit – and you still might not have a system with maximum performance. Despite the best of intentions and skill, computer technicians often find new components aren't truly 100% compatible. So, trying to have an old unit upgraded can take the system out of your office for a while – and it may produce a controversy if the speed improvement doesn't seem to justify the parts and labor costs.

Michael Dell is Deliriously Happy! The New Vista operating system is going to force a lot of businesses to buy new systems. That's because you need several power components. Many computers that perform quite adequately now lack them and they simply will not be effective later in 2007 for heavy use. For example, in addition to the faster motherboard, faster CPU and more RAM, you'll need a "Vista-Compliant" video card. Without one, your screen refresh and mouse functions will drag. Yes, you can replace the old video card if you are comfortable "inside" your desktop – but retrofitting isn't possible with your old reliable laptop.
Many financial advisors, even those who primarily practice by themselves, have three or four computers:

Advisor's desktop – where most of your operating programs reside and a lot of your files. It must work smoothly because your office time is at a premium. You need speed and reliability.

Assistant's computer – critical to production of documents, maintenance of customer files and storage of historical service data. Needs a good video display and a very substantial amount of storage that is easy and swift.

Laptop - this is the unit you take outside the office for remote presentations, seminars and large proposal delivery. It must stay compatible with the two office machines so that it will accurately reflect what you have already worked hard to develop.

Home Computer - this may be the slowest of the three, but compatibility of files is essential – if you are going to get any meaningful work done after hours. This unit might be where you test all your backup CDs or tapes.

When to Purchase Vista? Again, our response is, certainly not right away, if you can avoid it. By waiting you'll get an operating system that has first been in use on millions of other computers – and debugged – before you start installing it in your firm.

Furthermore, if there is a price spike in new computers you'll be purchasing faster and cheaper pieces of equipment the longer you can postpone your new hardware purchases.

Special Warning. Do not buy any new computers. – either desktop or laptop that do not now exceed the minimum requirements of Vista. You can see on the next page Microsoft's published minimums.

The visual aspects of Vista have two interfaces, Basic and Aero. If your hardware is Aero compliant, a minimized program will subtly animate to a specific location on the task bar. New task bar thumbnails will reveal the contents of a window if you pause your cursor over the window tile. You can also flip open programs and arrange them in a 3D stack. Do you need this 3D effect? Maybe not, but the dynamic content display requires a 1 GB dual-channel processor and a 256 MB video card from ATI or nVidia.

By all means, consider only the Business Version. The Ultimate version has some features you may not need on business systems, but you'll have to be the judge.

Windows Media Center – linking your business photos and CDs from your business computer to your living room system. Do you need this?

Gaming and active entertainment using Microsoft, XBox 360 and other devices. Do you want these features on business computers?

Drive Encryption to secure your data from intruders. Great for drug dealers or Enron executives, but a complication for backups, and not really the type of protection you could get with a physical firewall device.


When You Do Upgrade


Remember to back up very thoroughly. And retain your back up CDs or tapes long after the new Vista has been operative. One advantage of all new hardware – you can save the old computers as your back-up — ready to go at a moment's notice.

For More Info see Charts

You can be selective regarding which systems to upgrade to Vista, but when you move to Office 2007 you probably need to move all your associates and all your computers to have file compatibility.

Change is inevitable and technology advances faster than we might expect or wish. Eventually you will enjoy the Vista and Office Suite enhancements — but there is much to be gained by your making a thoughtful upgrade — later. _


Ed Morrow is the chairman and chief executive of the IARFC and he speaks frequently at professional conferences on topics related to his practice experience and enabling financial advisors to increase their sales production and client services, by building their practices through effective client relationship management. He first used computers in '70 and he has authored seven computer programs and 21 operation manuals.

For information on his speaking services e-mail: edm@IARFC.org or contact
Wendy Kennedy at: 513 424 1656 14
As you can see, when PowerPoint, Outlook, Publisher and Access are added, the price goes up sharply. Most financial advisors will probably find the Small Business version to be adequate – at an upgrade cost of $279 per computer. However, if you want the Outlook Business Contact Management (BCM) and Access, you'll need to get the Professional version – for an extra $50
Office 2007 Purchase Upgrade Word Excel PPt. Out Pub Acc 1note BCM
Basic OEM only
n/a
n/a
Home & Student
149
n/a
     
 
Standard
399
239
       
Small Business
449
279
   
Professional
499
329
 
Ultimate
679
539
Professional Plus
volume
n/a
   
Enterprise
volume
n/a
 

 
 
Solo Advisor
Small Firm
Larger Firm
Number of Persons
1
4
15
Total Computers (desktop, laptop, home)
3
10
30
Upgrade to the Small Business version of Office 2007 *
837
2,790
8,370**
Acclimation Costs — (5 hours @ $75 an hour/per person)
375
1,500
5,626
Vista Upgrade - (Business version $199) *
597
1,990
5,970
Upgrade Installation - (2 hours @ $75 hour/per PC)
450
1,500
4,500
New Hardware (Average per unit $600) ***
1,800
6,000
18,000
Training (no tuition included) 3 hours @ $75/per person
225
900
3,375
Total Estimated Costs
4,284
14,680
45,840

* Costs are for upgrade of current licensed software. New version costs may be higher, depending on the hardware "bundle."

** May receive some savings by using an Office 2007 Enterprise version, mixed with some single station upgrades.

*** New hardware assumes half the systems will need to be replaced, plus a new Vista-compliant video card installed for the rest.