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Marketing
' Visual Impact That Lasts
by John
H. Melchinger
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Tell me-I will
forget. Show me-I will remember. Let me try-I will learn how. That's the
crux of this article......using visual impact to help people remember what's important.
People see you in their mind's eye. They remember you visually. Why not feed that
to your best advantage?
Your business card can help make you memorable. Get past ink color
and typestyle, format and layout. Use an odd size of unique dimensions and heft.
Try a 3" or 3.5" square card of heavier than normal stock. This is handy
as both a business card and for jotting notes to clients. One of my client reported
that my card doubled as coasters, too.
Your letterhead carries your most important messages regularly to the
people with whom relationship building is most important: your clients, centers and
prospects. Highlight yourself. Present an image that is different in an appealing
way. Don't neglect paper stock when creating your letterhead image. Letterhead and
matching envelopes should feel good, with a pleasant amount of heft. Heft seems to
be more important than texture. Pick up a few samples of different papers, close
your eyes, and move each piece around in your fingers. You will sense the differences
in stiffness, body and heft, and you will be better able to choose the one you like
best.
Notes. A full bodied, stiff paper about 4" x 6" attaches nicely
to things you might send to people, such as articles and client Use a note card
that identifies you. Impact also comes from what you write on your notes. Handwritten
messages and a broad pen stroke make your message stand out. Convey that you are
thinking of that person. Place a note on an article, such as
Jayne
-
Saw this. Thought of you.
-John
Notes attached
to things you send people can create big impact with little effort. The return
on investment is quite high, especially when you systematize the effort. Make a list
of the people you want to do this for. Keep the list handy, and make a check mark
next to the name each time you send something. This way you will see who you are
neglecting and shouldn't, as well as with whom you may be overdoing this informal
thinking of you effort.
You can enhance your brochure with visual impact. With the advent
of superior color and inkjet printers, the laser printer is less acceptable for printing
brochures on any stock because the ink cracks and peels easily after a little handling
and mailing. You've seen this effect with laser-printed addresses on envelopes that
come through the mail, as well as with the letters inside. Good color printers resolve
this with indelible inks and superior printing in black.
Print certain text in color. Imagine a brochure, letterhead, biography or any other
marketing pieces with headlines, names, titles, logo, Internet addresses and web
sites, or any other important features to highlight, done in tasteful colors. Use
the power of new word processing programs to highlight text, just as if you applied
a Hi-Liter to the text by hand. You can create high visual impact, especially in
brochures and presentations, with just a small amount of color. Using color can also
allow you to produce a single brochure and emphasize one issue or market in one sales
call, then another issue or market in another. Targeting audiences and ideas is easier
with visual enhancements such as color.
Bulletins. The masthead you create for your bulletins-the banner at
the top of the page-makes your bulletin noticeable (or not). This goes a long way
to get people to read your bulletins. As the messages you send become noteworthy
over time, readers will begin to visually isolate each of your bulletins for their
more urgent attention. What you write eventually demonstrates the worthiness of your
bulletins in general, but their initial impact and getting them read comes as much
from the visual impact of the first pieces as the messages you put in them.
Presentations. One-pagers are my favorite marketing tool. In a single,
simple image, you can convey a high impact message that will not be forgotten. Remember
Maslow's hierarchy of needs? There have been several triangles over the years, made
to look like pyramids, that depict the five stages of emotional growth and maturity,
and equate each to a product or level of reality in financial growth and maturity.
There are many ways to say all this, but one basic image works well for showing all
this, and the one image is more memorable and useable than all the words. This type
imaging is dangerously underemployed in marketing financial services. All the word
maneuvering that goes on causes a lot of today's compliance problems and lawsuits.
If you combine your refined visual image with targeted themes and memorable phrases,
you could become very dangerous in the marketplace-to your competition.
To see is to believe.
John H. Melchinger
coaches personal financial services advisors how to market their professional practice
to high income and high net worth affluents. Effective market identification, segmentation,
selection, penetration and development, with compelling packaging and promotion,
make his clients among the best planners in the business. His marketing techniques,
how-to books, articles and presentations have become classics in private practice
marketing. John donates one day per month to non-profit organizations that request
his support for workshops, seminars and fund raisers.
John
is available via email to: john@melchinger.com.
T. (403) 547-7521 (messages)
F. (403) 547-7524
Web site: www.melchinger.com
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