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© Copyright 2007


AUGUST 2007

CHECKLIST FOR SETTING UP
AN IN-HOUSE PROGRAM

by Dr. Donald E. Wetmore


In-house training programs are a valuable tool for an organization's effort to increase the productivity and the success of its
people and, therefore, the organization.
They ought to be a regular ingredient in corporate management for
success and profitability.


2 things must happen for amazing worksite LTCI sales
by Phyllis Shelton

In worksite, that "thorough sales presentation" is embodied in the employee education process. There's far too much information for the employer just to send a letter announcing that LTCI will be offered and inviting the employees to an educational seminar. With that approach, you'll be lucky to get more than a handful of employees to show up for the meetings. The right approach consists of these two necessary guidelines.


How to Use Sales Psychology
to Create More Lifetime Clients Now

by Gregory Stebbins

"You could just live in your hurt feelings, like you've been doing. Or you could choose to pay closer attention to your customer and work with him the way he wants to be worked with. Specifically, allow this customer to have control over the sales call, give him the information he needs in the timing he needs it, and allow him to cut you off."



Six Ways to Define Your Target Audience
by Susan A. Friedmann, CSP
While it would be nice if every single person in the world wanted your products and services, the truth is that by trying to appeal to everyone, you often wind up appealing to no one. Increase your chances for success by narrowing your target audience: selecting a crowd of likely customers and concentrating on meeting their wants and needs.

I believe! I believe! Are you a believer?
Jeffrey Gitomer

As salespeople try to grow their career, they focus on product knowledge, selling skills, maybe some networking-relationship skills, and little else. They leave out one of the two critical success elements for true achievement and fulfillment: self-belief (the other being positive attitude).

Insurance Agents Are Like Toasters
by Michael Beck
Everyone owns and uses at least one small appliance at home. It might be a toaster, a garage door opener or a microwave oven. No doubt it's something we use every day. And yet, we can't recall the brand name of the appliance. We all know what it looks like and how it operates, but generally can't remember who the manufacturer is… until it breaks. When it breaks, we check to see what brand of "widget" it is and whether repair or replacement is covered.



Misery Well Spent
Rachelle Disbennett-Lee, PhD
No one likes to be miserable. Well, most people don't like it, anyway. Misery can make life unbearable. However, misery does serve a purpose. When you get through the misery and can take a step back from the situation, you will see that, through the misery, you have developed personal strength, increased your confidence and learned important life lessons.


"Do's" and "Don'ts" of Dislodging a Competitor
by Bill Brooks

You have a huge account you want to win…but one of your competitors is already serving the account. Dislodging your competitor is going to be a long-term, strategic process that requires persistence, patience, and more than a little creativity. And once you win the account, you'll have to work hard to retain it…eventually, someone is going to try to dislodge YOU, too.


AN ACTION STEP IS WORTH A THOUSAND WORDS
C.J. Hayden, MCC

We self-employed professionals spend a great deal of our marketing effort on searching for the right words. We read books, take classes, and hire consultants to help us write copy for our marketing materials. Writing sales letters, drafting brochures, and composing websites consumes hours or days of precious marketing time. But it appears that many professionals have mistaken all this wordsmithing for productive action.
 

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