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© Copyright 2007

OCTOBER 2007


The 21st Century Leader

Roy E. Chitwood, CSP, CSE

A major complaint that we hear from executives throughout the world is the changing work ethic and lack of commitment by employees. With the lack of leadership evident today, I am amazed that we have any work ethic or commitment by employees.


The Art of Urgency
by Ellie Drake
One of my mentors said something to the effect of the following:'Come on guys, you must focus and get on with it. There are a lot of good things happening, and you want to make sure that you are in front of this wave.'



15.5 Tips for Writing Killer Sales Letters
by Joseph Heller

I've written this "how-to" article to give you a competitive edge when writing a sales letter. The following 15.5 Tips (and tricks) will give you everything you need to know to write killer sales letters. Enjoy and prosper.

Why Leaders Resist Change
by Alan Parisse, MBA, CSP, CPAE
Smart, successful, well-educated people were the best at the old way. They learned, looked and did it the best. While many leaders intellectually accept the need to change, it is a rare leader who lives up to Albert Schweitzer's dictum. Dr. Schweitzer, the great humanitarian, physician and philosopher put it simply when he said, "Example is Leadership."


Marketing The Real You
by C.J. Hayden, MCC
I often wonder how the practice began of pretending to be someone else in order to market your business. You know what I'm talking about -- it's the marketing face, the selling voice, that you often put on in order to attend a networking event or make a sales call. Who taught you to do that?


The conspiracy theory of LTCI
by Phyllis Shelton

Why are we hearing so much bad press about long term care insurance (LTCI) all of a sudden? Much of the attention stems from a March 26 New York Times article that asserted that one in four long-term-care insurance claims in California were denied. And, the Des Moines Register has been printing a point-by-point investigation of LTCI problems since July. The authors behind much of this coverage would have you believe it's due to a plethora of failed attempts to collect benefits.

Different Strokes for Different Folks
by John Boe

Have you ever wondered why you seem to hit it off right away with some customers, while with others it's more like oil and water? That's because we respond intuitively to the natural chemistry, or lack there of, between temperament styles. Our temperament style not only determines our behavioral traits, body language pattern, and "buying style" but it also influences our compatibility with others.

Stay Visible with Free Advertising
by Lew Nason

Local papers often need news submitted by the local community or they have to pay for journalists to go out and find news. Look through your local newspapers and magazines to spot the PR material submitted by commercial organizations. This will show you how easy it is to provide "news" stories for the press.
Local TV and radio are also amenable to PR, but they can be a bit choosy. Nevertheless, keep TV and radio in mind for anything going on in your business of local interest or novelty value.

The Impact of Image
Edwin P. Morrow, CLU, ChFC, CEP, CFP®, RFC®

Madison Avenue marketing and advertising experts and the opinion shapers of Hollywood have three phrases that will have significant impact on your professional career:


Professional or Amateur?
by Michael Beck
I recently had a conversation with a client about a successful property and casualty agent who writes a good amount of business — he pulls in close to $200,000 a year in commissions. Most people would consider him to be pretty successful. And yet, his manager and I both consider him to be an amateur. Let me explain.

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