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"All Aboard The Long Term Care Express!
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by Ed Auble, CLU, ChFC, MSFS,
FLMI, LUTCF, CASL
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It is 2008 and you are waiting at the United States
Railway Station. Newspapers in nearby vending machines
announce " Thirty-five million Americans have
already turned age 65, a number which will double
by 2030."; "Those in the 85-plus category
represent the fastest growing segment of our population";
"6000 Americans turn age 65 every day";
"Pennsylvania has the second oldest population
in the country". Can't you hear that distant
whistle?
Magazines in the newstands proffer that "Spending
for long term care represents 80% of the healthcare
costs faced by seniors!"; " $75,000 per
year on average in Pennsylvania for a nursing home
stay"; "500,000 Americans annually spend
down all their assets and become Medicaid wards-of-the-state.
Welfare cases. Indigent. Thirty bucks spending money
monthly in the nursing home". The intensity and
the pitch of the whistle increase as the once-distant
engine draws closer.
There you are on the station platform struggling to
decide whether or not to buy a ticket. The squeal
of the wheels as the train rounds the nearby bend
increases your palpable tension. Do you buy a ticket?
Buy? Don't buy?
Your thought pattern is broken by the strong voice
of the stationmaster. "Attention! Attention,
all waiting passengers! Now arriving is the Long Term
Care Express. The passengers include 76 million baby
boomers, 10,000 of whom started turning age 50 daily
in 1996. Those with products and services to sell,
have your tickets ready and be prepared to board."
The clickety-clack of the wheels slows as the train
rolls into the station. Billows of steam announce
its arrival. Decision time. To board or not to board?
The choice is yours.
Let's return mentally to the railway coffee shop,
enjoy a beverage, relax and discuss why you might
want to board the train.
First of all, as a professional insurance agent, is
there a market for you in long term care? Well, there
is certainly a market for long term care. The media
universally proclaims its existence. Here are two
reasons why I - and perhaps you - might like it. One,
demographics. Short of a cataclysmic extinction of
the human race, every agent will have a trainload
of prospects during his/her career. Secondly, Uncle
Sam said in the Kennedy-Kassebaum bill(H.B. 3103)
signed August 21, 1996, that we, all of us, are on
our own regarding payment for long term care costs.
Some tax-favored treatment will affect a slender slice
of the population, but that's it (Parenthetically,
aren't there parallels to disability insurance and
social security? Yes, Uncle will provide something
to some people, but…). And we do have the Federal
government's long term care insurance program and
the revitalization of the Long Term Care Partnership
Program with DRA 2005. These programs will encourage
Americans to purchase long term care insurance.
Now, understand, I am not faulting the federal government
for not funding a comprehensive long term care program;
my upbringing has me tending toward Emerson and self-reliance.
After all, we do have a national debt which currently
exceeds nine trillion dollars. No, we must recognize
our own needs and personally fund them.
So, what is the good news? Well, lots of prospects
for many years to come with little alternative to
what only you, the professional insurance agent, can
offer - long term care. The Long Term Care Express
will roll for many years in full view of a government
unable to impede its progress or pay for its maintenance.
If you decide to board the train, let me give you
some thoughts, which hopefully will make the trip
more enjoyable:
"1. Learn the product(s) you plan to sell but
remember that…Joe Gandolfo said that, "…selling
is 98% people knowledge, 2% product knowledge".
This is certainly applicable to the sale of long term
care because…
"2. You must understand the psyche of seniors.
While the mantra in real estate sales is location,
location, location, in dealing with seniors it is
trust, trust, trust. Ask them why they are interested
in long term care. Listen to their stories. Their
stories will tell you how to close the sale. But,
in addition to product knowledge and building trust,
you must…
"3 Understand Medicare, Medicaid, "spenddown
", and what are considered countable, non-countable
and inaccessible assets. Why? Because you must destroy
all the putative alternatives to long term care insurance.
Your prospect is hoping that there is some alternative
to spending a couple thousand dollars annually for
long term care. There is - if he/she has maybe a million
or more in liquid assets. But even then, a $2000 annual
premium may be preferable to a potential $75,000 annual
nursing home cost.
There are two other strong reasons to board this train.
Seniors who become long term care clients are excellent
referral sources and persistency borders on 100%.
As you finish your coffee, you jot down on your napkin
a "Ben Franklin" pro and con checklist.
If you buy a ticket, you will have loads of prospects,
people with money, high premiums, good commission
levels, excellent referral sources, superb persistency,
the tacit support of Uncle Sam and a market which
extends beyond your sales career. There are no "cons"
that I can see, unless you just prefer not to deal
with seniors. But, they are good people and remember
that, with good fortune, you will be a senior someday;
so will your peers/prospects.
Sara Taylor, RHU, my associate, and I boarded the
train in 1988. The ride has become increasingly smoother
and faster.
So why not purchase your ticket, board the train and
settle down to enjoy the ride. Chances are that you
will remain onboard. If you need a tour guide, please
give me a call. I have seen much of the landscape
already.
All aboard!
Ed Auble, CLU, ChFC, MSFS, FLMI, LUTCF, CASL
is Managing Partner of Broker Resource Center, Paoli,
PA, Past President NAIFA-PA (2002-3) and a 35-year insurance
veteran. He can be reached at ed@aublefinancial.com
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